MCP server

Connect AI tools like Claude Code to KonvoAI with OAuth and act on tickets as yourself.

KonvoAI exposes a Model Context Protocol (MCP) server so external AI clients can read your organizations and conversations and take inbox actions on your behalf — reply to tickets, change status, assign, snooze, and pin.

Authentication uses OAuth 2.1 with WorkOS AuthKit as the authorization server. You enable access per user in Settings → Advanced.

What you can do

Enable MCP

Turn on the server and copy the connection URL.

Tools

Read and write tools exposed by the server.

Authentication

OAuth discovery, scopes, and WorkOS setup.

Server URL

When MCP is enabled for your account, the resource URL is:

https://api.k2.konvoai.com/mcp

Use your deployment's public API origin in development (typically http://localhost:3000/mcp).